CRM – report potholes and pavement / road defects to Havering Council

The new systems are coming online that allow the residents to report issues to the council.

If you supply your email address, you will be kept up to date with the resolution.

The Road Defects (potholes) module can be found here 


Other road related issues can be reported via the system through this link


Author: Paul Middleton

Paul is a Ward Councillor for St. Andrews & Hornchurch Resident's Association Executive member.

2 thoughts on “CRM – report potholes and pavement / road defects to Havering Council

  1. Hi I would like to report – and complain- about the severe potholes I encountered whilst driving in Minster Way a week ago. The road has horrendous potholes, some of which were unavoidable.
    Shortly after , within a day, I then had to have the drivers side suspension spring replaced on my car which came to over £140 ! I did not take photos of the potholes at the time as it is quite difficult to stop mid road and photograph. However, I suspect that others may have also reported the state of that particular road, so if it hasn’t been checked recently it may be an idea to do so as I would not want others to be subject to costly repairs to their cars due to the conditions of the roads in Havering

    1. Thank you Ms Usher.

      Have you used the link above to report the potholes in Minster Way?
      If not, can you use the system to report the location(s) of the holes please.

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