Which? Magazine – Scam alert

Fake Evri delivery text scam

Delivery company Evri, formerly Hermes, is being impersonated by fraudsters asking for bank details to pay a fake delivery fee. It asks the recipient to visit a website to pay a £1.45 shipping fee, and if they don’t pay, the parcel will be returned to the sender.

It’s likely that the scammers are mass targeting victims. However, it can be persuasive if you’re waiting for a package to arrive. We have screenshots of what the scam text looks like and what to do if you receive one.

Fake delivery texts

Victims forced to wait more than 30 minutes to report a bank scam

If you need to speak to your bank about fraud, every second wasted on the phone is agony, yet our new investigation found that the worst bank typically takes more than 30 minutes to answer the phone.

Banks should make it easy for customers to report fraud at any time and on any day. Find out how your bank fared in our call-waiting test.

Fraud victims left on hold

Author: Paul Middleton

Paul is a Ward Councillor for St. Andrews & Hornchurch Resident's Association Executive member.

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